FAQs
1. How do I know which size to choose?
- We provide detailed size charts on each product page to help you find the perfect fit. You can refer to our size guide and measure yourself for accurate sizing.
2. What is your shipping policy?
- Our shipping policy includes processing times, shipping methods, charges, tracking information, international shipping details, and more. You can find the complete shipping policy by clicking here or in the Shipping Policy section on our website.
3. How can I track my order?
- Once your order is shipped, you will receive a shipping confirmation email or SMS with tracking information. You can use this information to track order on our website or through the carrier’s tracking portal.
4. What is your return and refund policy?
- Our return and refund policy cover eligibility criteria, conditions for returns, refund processing times, and more. You can find detailed information in the Return and Refund Policy section on our website or by clicking here.
5. How should I wash my clothing items?
- We recommend following the care instructions provided on the garment’s label. Generally, for most clothing items, gentle machine washing in cold water and air drying is recommended to maintain their quality.
6. How do I care for printed t-shirts to maintain their design?
- To preserve the design and colors of printed t-shirts, it’s best to wash them inside out in cold water. Avoid using harsh detergents or bleach, and air dry them to prevent shrinking or fading.
7. Can I change or cancel my order after it has been placed?
- Orders can be canceled before they are shipped. Once an order is shipped, changes or cancellations may not be possible. Please contact us through contact@garrariclothing.com immediately if you need assistance with your order.
8. How can I contact your customer support team?
- You can reach our customer support team by emailing us at customercare@garrariclothing.com or using the contact us form on our website. We are here to assist you with any questions or concerns.